Returns Policy

You may return your glasses frame, sunglasses or contact lenses order within 10 days.

You must contact us via email and request for Return Number before returing it back to us.

Once the Return Number has been given, you must return your order back to us within 5 days.

When we receive your order we will refund back to the original method of payment. 

Contact lenses orders can be returned under condition that you did not open a box. If you have open a box, contact lenses return will not be accepted. Prescription orders can not be returned.

Should you have an issue with your prescription order, please contact us. We will work with you towards solving the problem or re-doing your lenses. If wrong prescription was provided additional shipping charges and lenses fees may apply. We will notify you of all the options.